About ITEL

ITEL's laboratory provides adjusters, contractors, stores, and homeowners with a fast, accurate, and independent flooring replacement price for property claims.  ITEL's expert analysts also identify and locate the best available matching product for damaged roofing and siding. Whether sending a sample to the lab or using the ITEL Mobile Lab app, you can put ITEL accuracy to work on all of your claims including first-visit settlements.

Kits, forms, and instruction guides can be ordered through this site. All supplies, including the mobile app test kits, are shipped to you free-of-charge and delivered in just 5-7 business days.  Orders placed after 4:00 pm ET or on weekends will ship the following business day.

If you have questions on ordering supplies, please contact Customer Service online, or by phone at 800-890-ITEL (4835).